We are here to help.

EBU Flow is provided for authorised EBU Prive team members. For account access, a task issue, an attachment problem or an operational question, use the support request option in the EBU Flow application.

Contact support

Email support@ebuflow.app when you cannot use the in-app support request. Include your name, the task name and a short description of the issue.

Before contacting support

• Check that your internet connection is active.
• Close and reopen the application if a screen does not refresh.
• Include the task name and a short description of the issue in your request.

Account access

If you cannot sign in, use “Şifremi unuttum” in the application or contact your EBU Flow administrator. Administrators can help confirm account status and access permissions.